Shipping policy

 

• The products presented are available for purchase in the United States only.
• Orders from the remote regions may be charged an extra shipping fee, depending on the distance from our fulfillment center and the intended delivery address.
• Please note that we offer a 100-day full refund policy in the event that you are unsatisfied with the quality of the ordered product. In case of a return request, please contact our Customer Service to inform us and allow us to create a shipping label free of charge.
• In the event return for any other reason than stated above, Sweet Night will not be held accountable for providing a refund, return label, or other costs resulting in the request for return.
• Orders placed on our website will be shipped using US standard shipping and delivered to the intended location within 2 - 7 business days, depending upon the distance from our warehouse to the destination. In the event that there is a request for making use of a different shipping provider, please state this when placing the order during checkout in the Notice Box provided. Any of the additional fees resulting in this request will be charged over the original product price to the client.

Special Order Statement

Remote Region Orders
Remote region orders will be charged an extra delivery fee, depending upon the distance to the destination.

Nondelivery Area
Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, or to Military APO/FPO addresses are not in our delivery zone at the moment, but we will have more steps to support these areas soon.

Additional Charge Situation
We encourage you to check the address details carefully before you submit the order, if you need to change the address during the delivering or delivered period, the additional service fees would be charged maximum up to $40 per shipment which depend on the specific situations, as well as the return requested by mistaken order.