Your new Sweetnight pillow is covered 3 years limited warranty, Sweetnight Co., Ltd guarantees that it will, at Sweetnight option, replace or repair the purchaser’s product if it is defective due to faulty workmanship or materials, subject to the limitations described in this warranty.
We offer a 100-day full refund policy for you, if you are not satisfied with the product, you could return it for free to get your money back within 100 days of acceptance of the product(s). If you would like to return any of the product(s), please contact our Customer Support that would gladly assist you to help smoothen the exchange/return proccess.
The products presented are available for purchase in the United States only.
Orders from remote region may be charged an extra shipping fee, depending on the distance from our fulfillment center and the intended delivery address.
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Orders placed on our website will be shipped for free using standard FedEx shipping and delivered to intended location within 7- 15 business days, depending upon the distance from our warehouse to the destination. If you choose UPS for delivery, UPS will charge an additional $20 shipping fee for ordinary products, and an additional $50-100 charge for spring mattress king size. And it will be delivered within 7-10 business days. Due to COVID-19 related conditions, deliveries of our Sweet Night products' shipping may be delayed by up to 15 days. Please don’t worry we will deliver it to you as soon as possible.
Please note that we offer a 100-day full refund policy in the event that you are unsatisfied with the quality of the ordered product. In case of a return request, please contact our Customer Service to inform us and allow for us to create a shipping label free of charge. To Know more about Return Policy Please Click Here.
Yes, we cooperate with afterpay, a split payments service that allows you to pay for your mattress over time. Pay for it comfortably over the course of 8 weeks with zero interest for any purchase you make, and no additional fees (when you pay on time).
You will get an Instant Approval Decision - no more long forms! You’ll know if you’re approved instantly and your order will ship as usual. Please Visit here know more about Sweet Night Financing.