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SweetNight Return Policy

Thank you for choosing SweetNight!

We offer a 100-day full refund policy for you, if you are not satisfied with the product, you could return it for free to get your money back within 100 days of acceptance of the product(s). If you would like to return any of the product(s), please contact our Customer Support that would gladly assist you to help smoothen the exchange/return proccess. 

Our sleep specialists are working 'round the clock to ensure you will have the highest quality rest we could offer.

All of the SweetNight mattresses come with 10-years warranty, SweetNight topper support 5-years warranty and 3-year warranties are offered with any of SweetNight's pillows. 

The return process

1. Check your SweetNight Product

Contact our Customer Service via email or website Live Chat to request a return or refund.

2. Prepare the proof of purchase and the reason of return

After the order and product confirmation, we will arrange express delivery to pick up or notify you to donate the product.

3. Return and take your money back

We’ll process a full refund once we receive them back at our facility. Refunds will be credited back to your account within 1-2 days, depending on the bank and credit card organization.

Having trouble with your return?

Our sleep experts will be happy to help! Contact us