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Sweetnight Free Shipping Policy

Covid-19 Sweet Night Bed Free Shipping Policy

COVID-19 Update – Impact on Home Deliveries  

The continued health and safety of our customers and employees is our first priority. Due to COVID-19 related conditions, deliveries of our Sweetnight products' shipping may be delayed by up to 15 days.

Shipping, Handling & Return Policy

  • The products presented are available for purchase in the United States only.
  • Orders from remote region may be charged an extra shipping fee, depending on the distance from our fulfillment center and the intended delivery address.
  • Please note that we offer a 100-day full refund policy in the event that you are unsatisfied with the quality of the ordered product. In case of a return request, please contact our Customer Service to inform us and allow for us to create a shipping label free of charge.
  • In the event return for any other reason than stated above, Sweet Night will not be held accountable for providing a refund, return label or other costs resulting into the request for return.
  • Orders placed on our website will be shipped using standard FedEx shipping and delivered to intended location within 2- 6 days, depending upon the distance from our warehouse to the destination. In the event that there is a request for making use of a different shipping provider, please state this when placing the order during checkout in the Notice Box provided. Any of the additional fees resulting into this request will be charged over the original product price to the client.

Special Order Statement

Remote Region Orders
Remote region orders will be charged an extra delivery fee by FedEx or UPS,depending upon the distance to the destination.

Nondelivery Area
 
Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands or to Military APO/FPO addresses are not in our delivery zone at the moment,but we will have more steps to support these areas soon..

Additional Charge Situation
We encourage you to check the address details carefully before you summit the order,if you need to change the address during the delivering or delivered period,the additional service fees would be charged maximum up to $40 per shipment which depend on the specific situations,as well as the return requested by mistaken order.

You have 3 methods to track your package

1. Click on the tracking number in your confirmation email

2. Visit www.sweetnight.com . Click the “Shipping” icon on the top right side of any page and input you shipping number.

OR

1. Log in to your www.sweetnight.com profile

2. Select “Orders” menu

3. Select “View Order Details” for the item you’re looking for and click on the tracking number

OR

1. Log in to your www.sweetnight.com profile

2. Select “Orders” menu

3. Select “View Order Details” for the item you’re looking for and click on the tracking number